Other FAQs
Should you have any concerns or issues with your order, please reach out to our customer service team by clicking here. Our team is available to assist you promptly.
We stand by the quality of our products. If you receive a defective item, please contact our customer service within 7 days of receiving your order. We will provide instructions for returning the defective item, and after inspection, we will send you a replacement of the same item or a similar product of equal value if the original item is unavailable.
In the rare event that we have shipped the wrong item or size to you, please contact our customer service within 7 days of receiving your order. We will provide instructions for returning the incorrect item, and we will promptly send you the correct item.
At Intimate Queen, we are committed to providing our customers with high-quality wellness intimates. In the event you receive the wrong size, a damaged product, or a subpar-quality product on your first purchase, we accept refund requests for bras within 7 days. No refunds will be accepted from your second purchase.